Check-in and check-out

How to check-in

Please be aware that you will stay an authentic Dutch apartment (not a hotel with reception) and that we don’t have staff at location. We therefore need to make an appoint for check-in. Please call +31(0)202050200 when you arrive at Amsterdam Schiphol Airport or Amsterdam Central Station to make an appointment. One of our property managers will meet you in front of the apartment.

Check-in time

The check-in time is from Monday to Friday between 3pm and 8pm. Our office is open from Monday to Friday, from 10am to 8pm. Please be aware that we can give you assistance by phone or on the spot only during office hours.

Late check-in

We charge a late check-in fee of € 25 if you check-in between 8pm and 9pm and € 50 for check-ins between 9pm and 12pm. Check-in after midnight is only possible in very exceptional cases. Please e-mail us at least 3 days before your arrival to arrange a late check-in.

Early check-in

An early check-in before 3pm, is only possible if no other guests depart on your arrival day. Please e-mail us at least 3 days before your arrival to arrange an early check-in. We charge € 25 for an early check-in.

Check-out time

Check-out is before 11:00am on your departure day. A late check-out is not possible. If you don't leave your apartment before 11:00am, a late check-out fee to the sum of 50% of the daily price will be charged.